Quality
We define quality as fitness for use, exceeding customer expectations, using effective and efficient processes. To be successful as a business we must stress customer driven quality of products and services, cost, and timeliness as the means to customer satisfaction. We build quality into our products and processes so that we do the right things, right the first time, every time. We manage by fact, using information to measure our process performance, identify opportunities for improvement and determine the root causes for failures to prevent them from recurring. We use self assessment and bench marking to guide our process of continuous improvement. Our goal is total quality, mobilizing the entire organization to achieve quality.
We expect quality in the execution of all of our company's activities, in our relationships with each other, in our relationships with our customers, and in our products and services. We establish strategic relationships with our suppliers to assure customer satisfaction. Using this approach we will out perform our competitors and become world class leaders in everything we do. Therefore, we commit this company to adhere fully to the requirements of this policy manual at all times.
Certifications & License Agreements
We define quality as fitness for use, exceeding customer expectations, using effective and efficient processes. To be successful as a business we must stress customer driven quality of products and services, cost, and timeliness as the means to customer satisfaction. We build quality into our products and processes so that we do the right things, right the first time, every time. We manage by fact, using information to measure our process performance, identify opportunities for improvement and determine the root causes for failures to prevent them from recurring. We use self assessment and bench marking to guide our process of continuous improvement. Our goal is total quality, mobilizing the entire organization to achieve quality.
We expect quality in the execution of all of our company's activities, in our relationships with each other, in our relationships with our customers, and in our products and services. We establish strategic relationships with our suppliers to assure customer satisfaction. Using this approach we will out perform our competitors and become world class leaders in everything we do. Therefore, we commit this company to adhere fully to the requirements of this policy manual at all times.
Certifications & License Agreements
| Certifications | Cabinda | Luanda | Malabo | Ambuim | |
| ISO 9001 : 2000 |
|
YES
|
YES
|
YES
|
NO
|
| API Spec Q1 Spec 5CT |
YES
|
YES
|
YES
|
NO
|
|
| API Q1 Spec 7 |
YES
|
YES
|
YES
|
NO |
| Threading Licenses | Cabinda | Luanda | Malabo | Ambuim | |
| Hunting Interlock |
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YES | NO | NO | NO |
| Vallourec & Mannesmann Tubes |
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YES | NO | YES | NO |
| Tenaris |
|
YES | YES | YES | NO |
| Grant Prideco |
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YES | YES | YES | NO |
| Hidril |
|
YES | YES | YES | NO |
| Other | Cabinda | Luanda | Malabo | Ambuim | |
| Varco - Drilling Equipment |
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YES | YES | YES | NO |
| Houston Engineers - Jars | NO | YES | YES | NO | |
| Balmoral | YES | YES | YES | NO |



